Many businesses implement short codes for text-to-win competitions, customer feedback, and customer requests. Short code numbers are easy to remember making them perfect for conversations that begin from the customer end. Short code: Short code Dedicated Numbers can be between 4-8 digits, dependent on the country you’re sending within. They’re cheaper than short code numbers however they’re slightly more challenging to remember given their length. Long code: Long code numbers consist of 11-16 digits depending on which country you’re sending from. Virtual Numbers support Two Way SMS conversations but must be purchased from an SMS provider like SMSGlobal.ĭedicated Virtual Numbers come in two forms short code and long code. Dedicated NumbersĪ Dedicated Virtual Number consists of up to 16 digits and can only be used by your business.
Custom Words are often used for transactional SMS when replies are not needed and most popular amongst airlines, banks, and insurance agencies. Unlike other Sender IDs, Custom Words do not support two-way SMS communication. SMSGlobal’s web SMS platform does not charge additional payments to send from a Custom Word. Your Custom Word could be your business name, a department within your business or any other word/phrase you deem suitable.Ĭustom Words are unique to your company and are a great way to increase brand awareness and recognition. Custom WordsĪ Custom Word can use up to 11 alphanumeric characters as the Sender ID. Read on to get into the nitty-gritty of these Sender ID options. There are three different types of Sender IDs Custom Words, Dedicated Numbers, and Shared Numbers. With customisable options, your business can improve brand recognition and engagement with recipients.
Sender IDs aren’t just limited to your standard mobile number set-up. Sender IDs appear at the top of text message conversations and help users recognise what business has sent a particular message. What is a Sender ID?Ī Sender ID is a numeric or alphanumeric contact that identifies who has sent an SMS message. With multiple Sender ID options available, you can make this easier for customers and make your brand even more memorable. To have truly effective and engaging SMS communications, your recipients must know who the message is coming from. Sender IDs Using a Sender ID for your SMS communications
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